FAQs
Where do you ship?
We ship to addresses in Canada and the United States. United States customers are responsible for any duties upon arrival.
What is your shipping rate and what service do you offer?
Our shipping rate is a flat rate of $14 CAD. We ship with Canada Post and most packages (unless otherwise stated) are shipped Expedited.
What are your turnaround times?
We create every piece made-to-order here at Brighter Days, and we aim to get your order out within a 3-10 business days.
Do you do returns?
Due to the custom nature of our product we do not accept returns or exchanges.
Do you offer local pickup?
Yes, we offer local pickup in Lindsay, Markham and Maple, ON for the moment. If you'd like to pickup local, please use code PICKUP at checkout and let us know which location you'd like to pick up from.
Where do you get your designs?
We create more than 90% of our graphics in house and personalize each one of your orders as they come in! This includes resizing, playing around with fonts etc. to make sure you get the best looking graphic possible.
Are your sweaters made in Canada?
At this time, our blanks are not made here in Canada, however we are working on a totally Made in Canada collection that will be launching later this spring!
Will my tie dye fade?
We use only professional grade dye so you will experience very minimal fading over numerous washes!
I'd like you to create a custom graphic, do you do that?
Yes! Email us at hello@brighterdaysloungewear.com and we can work on something great!
Do you offer a bulk discount?
We do! Reach out to us with your quantity and what you'd like to order at hello@brighterdaysloungewear.com